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Privacy Policy

OffGridHardware.com Respects Your Privacy!

OffGridHardware.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting OffGridHardware.com, you are accepting the practices described in this Privacy Notice. What Personal Information About Customers Does OffGridHardware.com Gather?

The information we learn from customers helps us personalize and continually improve your Off Grid Hardware experience. Here are the types of information we gather:

  • Information You Give Us:  We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
  • Automatic Information:  We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses OffGridHardware.com or advertisements and other content served by or on behalf of OffGridHardware.com on other Web sites.
  • E-mail Communications:  To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from OffGridHardware.com if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.
  • Information from Other Sources:  We might receive information about you from other sources and add it to our account information.

What About Cookies? 

  • Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device.
  • The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer.

Google Analytics
We use a tool called “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.

Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States. We use the information received from Google Analytics only to improve services on this Site. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this Site by disabling the Google Analytics cookie on your browser.

Does OffGridHardware.com Share the Information It Receives? NO!
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We will never share your personal information!

How Secure Is Information About Me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. We will also share your information to the extent necessary to comply with ICANN's rules, regulations and policies.

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.

Conditions of Use, Notices, and Revisions
If you choose to visit OffGridHardware.com, your visit and any dispute over privacy is subject to this Notice, including limitations on damages, resolution of disputes, and application of the law of the state of Texas. If you have any concern about privacy at OffGridHardware.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will also change. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Contacting Our Site
If you have any questions about our Privacy Policy, the practices of this Site please contact us at:

Off Grid Hardware
Toll Free: 1-800-357-0997
E-mail: sales@offgridhardware.com 
Website: www.offgridhardware.com


            


OUR CUSTOMERS

"Thanks for coming all the way down here to fix up my solar system, especially for such a fine job. It's so good to have more confidence in the solar system with added battery backup. It's such an excellent solar system, and I'm so proud to have it. I can't thank you guys enough! Hope to see y'all again soon."

Gordee - Glorieta, NM
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